The goal of System Maintenance is the ongoing Life Cycle Management of a system that supports reliability and underlying cost mitigation. SCI offers multiple Tiers of Support as a flexible menu approach for each Customer, from optional Block Labor Packages; to standard Business Hours that includes materials, labor, preventive and emergency support; to comprehensive 365x24x7 coverage and availability.

Disaster/Emergency Planning and Support Programs provide critical-need packages, built uniquely for each condition and situation, with site-specific material inventories, staff augmentation, crisis response training, reserve remote access, multiple data path infrastructure, redundant performance design, and escalation policies. SCI currently supports Customers with similar requirements: Homeland Security, Critical Infrastructure, Bio-Hazard, Munitions, Department of Defense, Detention, Drug Enforcement, Chemical Storage, and other critical-need facilities where this level of support is warranted.